Terms and Conditions
Welcome to the New Light Counseling website. By accessing or using this website, you agree to the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, please do not use this website.
1. Practice Information
Business Name: New Light Counseling
Address: 1300 S Raney St Ste 2, Effingham, IL 62401
Phone: (217) 342-7155
Email: [email protected]
New Light Counseling provides professional mental health counseling services, including in-person counseling and telehealth therapy, to individuals, couples, and families.
2. Use of This Website
The content on this website is provided for general informational purposes only. Use of this website does not establish a therapist-client relationship. A therapeutic relationship is only established after appropriate intake, consent, and confirmation by New Light Counseling.
You agree to use this website in a lawful manner and not to engage in any activity that could harm, disrupt, or interfere with the site or its content.
3. No Medical or Emergency Advice
The information on this website is not intended to replace professional medical advice, diagnosis, or treatment. If you are experiencing a medical or mental health emergency, please call 911 or seek immediate emergency assistance.
Do not use this website to communicate urgent or emergency mental health concerns.
4. Therapy Services
New Light Counseling offers counseling services by licensed professionals and supervised providers. Services may be provided in person at our Effingham office or through secure telehealth platforms, depending on client preference and eligibility.
Participation in therapy is voluntary, and outcomes may vary based on individual circumstances. No specific results are guaranteed.
5. Telehealth Services
Telehealth therapy is provided through secure platforms; however, electronic communication carries inherent risks. By choosing telehealth services, you acknowledge and accept these risks and agree to participate under these conditions.
Telehealth services are offered to clients located in approved service areas, including Effingham, Mattoon, and Charleston, Illinois.
6. Insurance & Payment
New Light Counseling accepts private insurance and Medicaid insurance plans, including those listed on our Insurance page. Coverage and benefits vary by plan. Clients are responsible for confirming insurance coverage and any applicable fees.
Submission of insurance information through the website or contact form does not guarantee coverage or payment.
7. Appointments & Communication
Submitting a contact form, scheduling request, or inquiry does not guarantee an appointment. Appointment availability is subject to confirmation by New Light Counseling staff.
Email and website contact forms should not be used to share sensitive or urgent information.
8. Confidentiality
Counseling services are confidential and follow professional and ethical standards. Confidentiality may be limited by law, including situations involving risk of harm to self or others, abuse reporting requirements, or court orders.
Website communications are not a substitute for formal therapy sessions.
9. Intellectual Property
All content on this website, including text, logos, images, and design elements, is the property of New Light Counseling unless otherwise stated. Content may not be copied, reproduced, or distributed without written permission.
10. Third-Party Links
This website may include links to third-party websites such as social media platforms or external resources. New Light Counseling is not responsible for the content, privacy practices, or policies of third-party websites.
11. Limitation of Liability
New Light Counseling is not liable for any direct, indirect, or incidental damages resulting from the use or inability to use this website or reliance on its content.
Use of this website is at your own risk.
12. Changes to These Terms
New Light Counseling reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.
13. Contact Information
If you have questions about these Terms and Conditions, please contact us:
New Light Counseling
1300 S Raney St Ste 2, Effingham, IL 62401
📞 (217) 342-7155
📧 [email protected]
New Light Counseling Services provides compassionate, professional therapy focused on helping individuals find clarity, healing, and emotional balance.
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