Privacy Policy
New Light Counseling is committed to protecting your privacy.
This Privacy Policy explains how information is collected, used, and safeguarded when you visit or interact with our website.
1. Practice Information
Business Name: New Light Counseling
Address: 1300 S Raney St Ste 2, Effingham, IL 62401
Phone: (217) 342-7155
Email: [email protected]
New Light Counseling provides professional mental health counseling services, including in-person counseling and telehealth therapy, to individuals, couples, and families.
2. Information We Collect
We may collect personal information that you voluntarily provide through our website, including but not limited to:
Name
Phone number
Email address
Insurance provider (if submitted through a contact form)
Information shared through contact or inquiry forms
We do not collect personal information unless you choose to provide it.
3. How We Use Information
Information collected through this website is used solely to:
Respond to inquiries or contact requests
Provide information about our services
Assist with scheduling or administrative communication
Information submitted through the website does not establish a therapist-client relationship.
4. Website Forms & Communication
Website contact forms and email communication are intended for general inquiries only. Please do not submit sensitive, confidential, or emergency information through website forms or email.
Submitting information through the website does not guarantee services, appointments, or insurance coverage.
5. Telehealth Considerations
For clients who choose telehealth therapy, services are provided through secure platforms. While reasonable measures are taken to protect privacy, electronic communication carries inherent risks.
By choosing telehealth services, you acknowledge and accept these risks.
6. Confidentiality of Counseling Services
Confidentiality related to counseling services is governed by professional and ethical standards and applicable laws. Website communications are not a substitute for therapy sessions and are not treated as clinical records.
Confidentiality may be limited as required by law, including circumstances involving safety concerns or legal obligations.
7. Cookies & Analytics
This website may use basic cookies or analytics tools to improve functionality and user experience. These tools do not collect personally identifiable information.
You may choose to disable cookies through your browser settings.
8. Third-Party Links
This website may contain links to third-party websites, including social media platforms. New Light Counseling is not responsible for the privacy practices or content of external websites.
We encourage you to review the privacy policies of any third-party sites you visit.
9. Data Security
Reasonable administrative and technical measures are used to protect information submitted through this website. However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.
10. Children’s Privacy
This website is not intended to collect personal information from children under the age of 13 without parental involvement. Any information submitted related to services for minors should be done by a parent or legal guardian.
11. Changes to This Privacy Policy
New Light Counseling reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting. Continued use of the website constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how information is handled, please contact us:
New Light Counseling
1300 S Raney St Ste 2
Effingham, IL 62401
📞 (217) 342-7155
📧 [email protected]
New Light Counseling Services provides compassionate, professional therapy focused on helping individuals find clarity, healing, and emotional balance.
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